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Quick answers about support, setup, plans and access.
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7 answersSupportHow do I get support if I am already a customer? Support
You can reach our support team directly through your portal. Open a ticket to tell us about the issue, and we will respond as soon as possible. Click Help Center › Contact support, or visit the Knowledge Base for articles and troubleshooting guides.
Log in to your portal →SetupCan I get help getting started? Setup
Absolutely. Book a demo and our team will walk you through Origin and recommend the right setup for your team.
Book a demo →SetupDo I need technical skills to use Origin LMS? Setup
Not at all. Origin LMS is built for everyone, no IT background needed. You can create courses with the AI course creator, invite users and track progress.
How Origin AI works →AccessDo you offer SSO (single sign-on)? Access
Yes. Origin LMS offers SSO via SAML 2.0. See the features page for details.
See all features →PlansIs Origin LMS suitable for small teams and large organisations? Plans
Both. Whether you are a team of 10 or 1,000+, you can tailor your plan, features and permissions to fit your size and needs.
See pricing →AudiencesCan I train customers or external partners with Origin LMS? Audiences
Yes. You can deliver training to customers, partners and other outside audiences, with separate branches or user groups to manage each one.
PlansCan I switch plans or upgrade later? Plans
Yes. You can switch plans or upgrade at any time from the Subscription section of your portal.
See pricing →Nothing matches “” yet.
Open a ticket in your portal
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Book 15 minutes. We’ll recommend the right setup for your team.
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Book a demo and we’ll walk you through Origin and recommend the right setup. Or call us, Monday to Friday.