How can we help?
Send us a message below, or browse the common questions. Already a customer? The fastest route is the support ticket inside your portal.
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+46 76 426 26 60 · Mon–Fri 09:00–18:00 CET · Stockholm
Common questions
Quick answers about support, setup, and how Origin fits your team.
How do I get support if I am already a customer?
If you are already using Origin LMS, you can reach our support team directly through your portal. Open a ticket to tell us more about your issue, and our support team will respond to you as soon as possible. Just click Help Center > Contact support, or visit the Knowledge Base for articles and troubleshooting guides.
Can I get help getting started?
Absolutely. Book a demo and our team will walk you through Origin and recommend the right setup for your team.
Do you offer SSO (Single Sign-On)?
Yes. Origin LMS offers SSO via SAML 2.0. See our Features page for details.
Is Origin LMS suitable for small teams or large enterprises?
Both. Whether you are a team of 10 or 1000+, you can tailor your plan, features, and permissions to fit your organization size and needs.
Can I train customers or external partners with Origin LMS?
Yes, many companies use Origin LMS to deliver training to customers, partners, and extended audiences. You can create separate branches or user groups to manage each audience easily.
Do I need technical skills to use Origin LMS?
Not at all. Origin LMS is built for everyone, no IT background needed. You can create courses in minutes with the AI course creator, invite users, and track progress.
Can I switch plans or upgrade later?
Yes, you can switch plans or upgrade at any time directly from your portal Subscription section.